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A happy customer: here’s one that caught our eye!

Business is not always as usual. Often it’s better. And it has many analogies to sport, including cricket in particular. This is especially true when fielding client feedback: Catching nice balls (feedback) and celebrating them when they come in, not to mention handling those awkward curved ones too!

The latest catch at LendingCrowd is one fielded from an esteemed investor…

We thought it would be remiss not to pass on this well-rounded feedback from someone who expertly-fielded a question asked of one of our borrowers…

Q: Why were you unable to raise funds through other financial institutions?

A: “Thank you for your enquiry. I have received an offer via a broker but the arrangement fees were over 10%. This is ridiculous. I haven’t approached my bank as they restructured a couple of years ago. And now I no longer have a designated manager to deal with. I have to contact a call centre manned by operatives who are trained to fill forms and tick boxes, having no experience of running a business. There is no longer a face-to-face opportunity to discuss what we do and what we require. I actually find the crowdfunding approach much more open and clear for all to understand.

It doesn’t take long to process and the rates and fees are realistic. This is my first adventure into this pioneering way to raise funds for growing business and I am both excited and hopeful by the prospect. I hope you find this response helpful.”

How’s that?!

Article author

Lending Crowd

Lending Crowd

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If you invest through LendingCrowd you should understand that your capital is at risk.

LendingCrowd is the trading name of Edinburgh Alternative Finance Limited, Company Number SC468392, authorised and regulated by the Financial Conduct Authority (Firm reference number 670991). LendingCrowd and its products are not covered by the Financial Services Compensation Scheme.

Read more about the risk involved when investing and borrowing.

The company's registered office is 23 Manor Place, Edinburgh, EH3 7DX.

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