About two-factor authentication

At LendingCrowd, the security of your personal information is our highest priority.

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As part of our commitment to keeping you secure, we’ve introduced a feature called two-factor authentication (2FA), which adds an extra layer of security by using a unique code every time you log in.

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To use this system, you’ll need to be familiar with using a smartphone because you’ll have to download and use a 2FA app such as Authy or Google Authenticator, which are free.

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Once you’ve downloaded and set up your 2FA app, you’ll then be ready to add your LendingCrowd account.

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To do this, log in to your LendingCrowd account as normal. A QR code will then be displayed. Use your smartphone’s 2FA app to scan the QR code displayed on screen. The app will display a one-time password – enter this in the Verification Code box and click ‘Enable’ below the QR code.

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The next time you log in to your LendingCrowd account, you’ll be asked for a verification code after you’ve entered your email address and password. You’ll find this verification code in the 2FA app on your smartphone. Each code is unique and expires after a short time. A new code is displayed when the timer runs out.  

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Please note: if you enter the wrong code five times in a row, your account will be locked for up to 20 minutes before you can attempt to log in again.