Help

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Welcome to the LendingCrowd help centre. Here you’ll find answers to the most frequently asked questions about peer-to-peer lending and LendingCrowd in general. If you need to get in touch with us, click below for details.

Have questions about peer-to-peer lending or LendingCrowd? Browse our answers to the most frequently asked questions here. If you can’t find an answer to your question, please get in touch!

Guides and resources

Borrower guide

All the information you need to apply for a loan

Download

Borrower application guide

How to make a good application with LendingCrowd

Download

Investor guide

Everything you need to know about peer-to-peer investing

Download

Innovative Finance ISA

This new type of ISA was launched in 2016

More info

Default process

Learn more about how we deal with overdue payments and defaults

More info

Contact Us

Give us a call

You can call us
from 9am to 5:30pm,
Monday to Friday
on 0345 564 1600

Customer Support

LendingCrowd
23 Manor Place
Edinburgh
EH3 7DX

As an investor, it’s important to remember you’re lending to businesses so your capital is at risk. Borrowers need to be mindful that defaulting might lead to the debt being passed to an agency for collection. LendingCrowd and its products are not covered by the Financial Services Compensation Scheme.

If you invest through LendingCrowd you should understand that your capital is at risk.

LendingCrowd is the trading name of Edinburgh Alternative Finance Limited, Company Number SC468392, authorised and regulated by the Financial Conduct Authority (Firm reference number 670991). LendingCrowd and its products are not covered by the Financial Services Compensation Scheme.

Read more about the risk involved when investing and borrowing.

The company's registered office is 23 Manor Place, Edinburgh, EH3 7DX.

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